August 14, 2012

Tuesday's best tweets from CRM Evolution 2012

We unfortunately aren't able to take part in the CRM Evolution 2012 festivities in New York this year, but that doesn't mean we're out of the discussion! Check out the most insightful tweets below!

 

Social= seeing a change in culture & process, underpinned by technology. #crme12 @mfauscette

-- grimmc (@grimmc) August 14, 2012

 

@johnbonobos -> Our mission is to make our customers into advocates for Bonobos ->a company that gets it! #custSE #custserv #social

-- Daniel Hong (@D_Hong) August 14, 2012

 

In CRM, no one is going to say you HAVE to do this or that. You decide. You are nothing w/out your customers so think about it. #CRMe12

-- LiveOps (@LiveOps) August 14, 2012

 

MyPOV: B2B & B2C are dead.The notion of forced fit silos to represent a customer no longer applies. people to people is the future #crme12

-- R Ray Wang (@rwang0) August 14, 2012

 

Panelists talking abt how customers want an experience. Imporant to remember in some cases experience is a fast, easy transaction. #CRMe12

-- Brian Vellmure (@BrianVellmure) August 14, 2012

 

We're starting to see in the world of #social-things like sales, marketing & even #custserv starting to blur-Wookey @salesforce #CRMe12

-- Kelly Liyakasa (@KellyLiyakasa) August 14, 2012