March 07, 2014
Hello again, and welcome to another installment of Feature Friday! We hope you were able to get use from the last video we made and perhaps even tracked an open email or two. This time around, we'll be going through an individual contact profile and showing you one of the most helpful tools to help you in a follow up: previous conversations. Seeing a conversation history helps provide context for an important future follow up, and we have improved the way you see conversation histories to make it more clear as to whether the message is incoming or outgoing as well as improved the filtering options.
Check it out below!