December 04, 2012
It's been a few months since we've done one of these stat check-ins, so we feel like it's time to dig in once more. Since July, we rolled out Outlook support, built email templates, and went through a hurricane. However, in that same time, we did see a healthy adoption of Contactually for people who have some desire to followup -- especially in the real estate field.
When we last visited this topic, we took a look at the breakdown of users by operating system and by browser. As far as browsers went, Chrome was the overwhelming favorite. Conversely, the difference in operating systems was a lot closer: Windows had 48 percent of the pie and Mac OS had 46 percent.
As previously mentioned, we became very popular among realtors, who primarily use Windows, so things look a little different now.
However, the more important statistic is how do people email? For as long as I can remember, there have been plenty of infographics and graphs informing you as to when the perfect time is to send an email, each with varying verdicts. However, it looks like the best time to send an email is sometime in the afternoon. And if we take a look at how our users followup with contacts, that makes sense. Fewer followups are sent after noon than they are before noon, assuming a 9 a.m. to 5 p.m. workday. And fewer emails and followups sent means fewer received, and that means more time to respond to messages.
In addition to that, here are a few interesting factoids: